Privacy Policy
This privacy policy explains what personal information Plyzen Doors collects when you use this website or place an order, how we use it and the choices you have. We handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
Information we collect
- Details you give us: name, phone number, email, billing and delivery address, and details of your enquiry or order.
- Order and payment information: products ordered, amounts paid and transaction references. Card and UPI details are processed by our payment gateway partners and are not stored by us.
- Website usage data: IP address, browser and device type, pages visited and similar information collected through cookies and analytics tools.
How we use your information
- To process, deliver and support your orders and enquiries
- To send order confirmations, invoices and delivery updates
- To answer your questions and provide quotations
- To improve our website, products and service
- To send offers or updates, only where you have agreed to receive them
- To meet legal, tax and accounting obligations
Sharing your information
We do not sell your personal information. We share it only with parties who help us run our business, such as payment gateways, courier and logistics partners, hosting and IT providers, and professional advisers, and only as much as they need to do their job. We may also disclose information where required by law.
Cookies
Our website uses cookies to keep your cart working, remember your preferences and understand how visitors use the site. You can block or delete cookies in your browser settings, although some parts of the site, such as the cart and checkout, may not work properly without them.
Data security and retention
We use reasonable technical and organisational measures to protect your data. We keep personal information only for as long as needed for the purposes above or as required by law, for example for tax and accounting records.
Your rights
You can ask us to access, correct or delete your personal information, or withdraw consent for marketing messages at any time. To make a request, please contact us.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.